Frequently asked questions

Ordering

Can you ship?


Yes! I ship anywhere in the United States. Shipping cost is added at checkout and based on what item you purchase.




How are your cookies packaged?


Each cookie is individually packaged and heat sealed to preserve its freshness.




What can you ship?


I can ship all of our itmes, but cakes. Cake orders will have to be picked up from the Charlotte area. Due to their fresh ingredients, bagels can only be shipped to NC, SC, TN, and VA.




Do you take custom orders?


You bet I do! Check out our shop to see what I can create custom for you, then reach out on the contact page to get an order started.




I have an allergy, will you work with me?


Absolutely. When you are checking out, please ensure you add any allergies to the "add a note" section.




I want to give my order as a gift. Do you offer gift wrapping options?


I sure do. Add the gift message and choose the color ribbon you would like for the box on the products page.




When do I need to place my order?


For all custom orders I need to have time to prepare so I can create the best product for you. Before you place any custom order you need to message me to ensure I your event date available. For custom cookies: I need to know 10 days in advance For custom cakes: I need to know 5 days in advance Need your order within the time limits? Reach out to me to see if I have time to get it completed for you.




How does your Cake Pop subscription work?


My cake pop subscription is a great way to try new flavors of pops. Every month will have a new signature flavor. 2020 Menu: October - Pumpkin Chocolate Chip November - Apple Caramel December - Peppermint *2021 menu coming soon!* All orders will be sent out by the 15th of each month. Any order placed after the 15th will default to the following months flavor. Want to send a month of your subscription to someone else? Let me know by the 10th of the month and I will switch it. *Your subscription will be auto-renewed until you cancel*